Deposit using a card, an enabled e-wallet or cryptocurrency. Bank transfers may also be available for withdrawals, depending on your account. Use your own payment details and the same method as for your deposit.
Deposit and withdrawal methods are not always the same. Which methods you can use depends on your account and selected currency. A displayed maximum applies to that particular payment method, not necessarily to every method.
Visa and Mastercard
You can deposit and withdraw using Visa and Mastercard if card payments are enabled for your account. Use a card in your own name. If you use multiple cards, withdrawals are allocated according to the deposits made with each card.
E-wallets
You can deposit with Skrill (SKRL) and Neteller (NTLR). However, withdrawals to the same e-wallet are not always possible. If you have only deposited using an e-wallet, ask our team which withdrawal method to use.
SEPA bank transfer
You can withdraw to your own bank account by SEPA transfer if this method is enabled for you. You will need your IBAN, among other details. SEPA transfer is for withdrawals. For deposits, use one of the enabled deposit methods.
Cryptocurrencies
We support cryptocurrencies including Bitcoin, Ethereum, TRON, Litecoin, Dogecoin, XRP, Tether and USD Coin. Available networks depend on the currency and whether you are depositing or withdrawing. Tether on Ethereum, Tron and BSC each uses a separate payment route.
Transaction limits in CHF
These limits apply to each enabled payment method. CHF amounts may change due to currency conversion. The limits shown before you confirm a transaction are the ones that apply. Additional daily, weekly and monthly limits apply separately.
Payment method
Deposit
Withdrawal
Visa
CHF 10–1’500
CHF 50–1’800
Mastercard
CHF 10–1’500
CHF 50–1’800
Skrill / SKRL
CHF 9.27–46’313.03
Check with our team
Neteller / NTLR
CHF 4.64–46’313.03
Check with our team
SEPA bank transfer
Not available for deposits
CHF 30–14’000
Direct withdrawals to Skrill or Neteller are not always possible. Our team will help you establish which withdrawal method you can use. Rules concerning your previous deposits and use of your own payment details still apply.
Other deposit options
In addition to cards and e-wallets, PSCRD may be enabled for your account. This method and cryptocurrencies have their own transaction limits. The card limits in the table do not apply to them.
Deposit funds into your ColdBet account
Open the deposit section in your account, select an available method and enter an amount. Your account currency and payment currency may differ. If conversion is required, the rate for the specific transaction applies.
1
Choose your method and amount
The amount must be within the limits of your chosen method. For card payments, use your own card and the corresponding details.
2
Confirm the payment
Confirm the payment with your bank or payment provider if prompted. Never share card security details or verification codes with anyone.
3
If your deposit is missing
Keep your payment receipt. If the money was debited but not credited, the amount, currency, time and transaction reference will help us trace it.
Requesting a withdrawal: what you need to know
Open the withdrawal section in your account, select an available method and enter the amount and required payment details. Check the amount, currency and recipient details before submitting. Having an available balance is not always enough: outstanding reviews, unmet wagering requirements or third-party payment details may cause us to reject your request.
Your own payment details
As a rule, withdrawals use the same payment details as deposits. If you have deposited using multiple methods, withdrawals are allocated proportionally. We may require another withdrawal method, such as a bank transfer.
Identity and payment verification
We may request proof of identity or address, as well as evidence of the payment method used. Withdrawals may be restricted during a review. The details must belong to your account.
Threefold wagering even without a bonus
To withdraw, qualifying stakes must generally total at least three times all deposits. For a CHF 20 deposit, this means at least CHF 60 in qualifying bets. The minimum odds are 1.10. Bets that have only a minimal impact on your balance, such as betting on opposite outcomes in roulette or baccarat, do not count. The amount you can withdraw depends on the qualifying stakes you have placed using each deposit.
This requirement applies in addition to the terms of any active bonus. Do not deposit expecting to withdraw the amount immediately without meeting the turnover requirement.
We process withdrawals around the clock. This does not mean instant receipt: our checks and the subsequent transfer by the payment provider can take varying amounts of time.
EUR 10’000per day
EUR 30’000per week
EUR 100’000per month
The general withdrawal limits are set in EUR. They do not correspond to identical amounts in CHF. Limits for the selected payment method and any currency conversion also apply.
When additional payment checks are required+
For a separate review, we may need further details from you or your payment provider and may temporarily restrict payments. Under the terms of certain payment systems, such a review can take up to 180 days. This is not the standard processing time for every withdrawal.
Fees and currency conversion
Payment provider charges
We do not always cover fees charged by payment providers. Deposits and withdrawals can therefore incur charges. We cannot guarantee that every payment will be free of fees.
CHF and other currencies
For currency conversion, the rate at the time of processing applies. It can change and may differ from the rate you saw earlier. You can check the final amount and exact exchange rate in your payment transaction.
Bitcoin fees
A service fee applies to BTC deposits and withdrawals made through the Bitcoin payment system. This is another reason why the amount sent may differ from the amount ultimately credited.
The network matters for crypto payments
Tether on Ethereum, Tron and BSC uses different payment routes. The currency, network and recipient address must match your selected transaction. Only reuse an address from an earlier payment if it matches the recipient address in the current transaction.
Cryptocurrency deposits are excluded from the casino welcome package. Depositing crypto does not trigger this deposit offer.
Give our team your account ID, amount, currency, payment method and transaction reference. For a missing deposit, attach your receipt. For withdrawals, the request time and status message you received will help. Never send us passwords or verification codes.
Yes. With a CHF account, you can deposit in CHF using Visa or Mastercard, for example. Not every method supports every currency. Conversion may apply if you pay in another currency.
What is the minimum deposit?
It depends on the method. The minimum for Visa and Mastercard is CHF 10. For Skrill it is CHF 9.27 and for Neteller CHF 4.64; these amounts may vary with currency conversion. A bonus may require a higher minimum deposit.
Can I deposit using TWINT or PostFinance?
You can only use a payment method available in your account's deposit section. Do not assume TWINT or PostFinance is supported. Never send money to payment details provided outside your own payment transaction.
Can I deposit without a bonus and withdraw immediately?
Not automatically. Even without a bonus, deposits generally need to be wagered three times on qualifying bets at minimum odds of 1.10. Bets on opposite outcomes that have a minimal impact on your balance do not count. Identity and payment checks may also apply.
How long does a withdrawal take?
We process withdrawals around the clock. When the funds arrive depends on the payment method, outstanding checks and payment provider. There is no universal crediting time for all withdrawals.
Can I withdraw to a different account?
As a rule, you must use the same payment details belonging to you that you used to deposit. With multiple methods, withdrawals are allocated proportionally. If another method is needed, ask our team. The bank account or wallet you withdraw to must be in your own name.
Can I withdraw using any deposit method?
No. Available withdrawal methods may differ from deposit methods. We may restrict individual methods or require a bank transfer instead.
Are deposits and withdrawals free?
Not always. We do not cover all payment provider fees. A service fee applies to BTC transactions through the Bitcoin payment system. Currency conversion may also incur charges.
Why can I not withdraw my bonus balance?
Bonus funds are subject to the wagering requirements and other rules of the promotion. A displayed bonus balance is not automatically withdrawable real-money balance. General withdrawal requirements also apply.
What details do I need if a crypto deposit is missing?
Send our team the transaction ID, cryptocurrency, network used, amount and time. These details help us locate the transaction. You do not need to share your wallet's private keys or recovery phrase.
18+
Only deposit what you can afford to lose
Do not try to recover previous losses by depositing more. Set a money and time limit before playing. If you feel you are losing control, taking a break matters more than making another payment. Our services are exclusively for adults aged 18 and over.