ColdBet
LanguageEnglish

Responsible gambling

Gambling can be addictive and may result in losing the money you stake. It is not a way to earn a regular income or pay off debt. You must be at least 18 to participate.

Navigation

Set limits for spending and playing time

Set a fixed budget and time limit before you play. Money needed for rent, bills and other essential expenses should never be part of your gambling budget. Do not try to recover losses by increasing your stakes. Avoid gambling while under the influence of alcohol or drugs or when experiencing significant emotional distress.

Limits, time-outs and self-exclusion

At ColdBet, you can set daily, weekly and monthly deposit limits. You can take a time-out for 24 hours, 7 days, one month or three months. For a longer break, you can request self-exclusion. Questions about limits and exclusions can be sent to [email protected]. You must not bypass an existing exclusion by opening a new account.

Recognise the warning signs

Borrowing money to gamble, hiding losses or repeatedly exceeding limits may indicate a problem. If gambling starts to take over your daily life or becomes difficult to control, taking a break and seeking professional advice can help. Family members can also get support.

Independent support in Switzerland

SOS Spielsucht

Free, anonymous telephone counselling on 0800 040 080, available around the clock. Family members can also seek advice.

Get help from SOS Spielsucht

SafeZone.ch

Free, anonymous online counselling for people affected by addiction and their families. This service is not suitable for urgent emergencies.

Get online support from SafeZone

Protect minors

Never share your login details with children or teenagers. Sign out after playing on a shared device. Make sure saved passwords cannot be accessed by minors.